I know it’s hard to believe (she says tongue in cheek), but project management is often ripe with conflict. In regard to that, an interesting infographic on project management conflict was distributed as result of the 2012 Pink Elephant Conference. Elizabeth Harrin gave a presentation on managing conflict during project management.
From a career perspective, PMs should be tracking the types of conflict that come up and how they impact a positive resolution. If they can show quantifiable results (e.g., “conflict was resolved in 2 days” or “resolution resulted in 3 times faster turnarounds,” etc.), all the better!
Check out the interesting results presented in Harrin’s discussion. Just click on the image to enlarge.