Phoenix AZ area Cisco Voice Network Engineer (CCNA Voice) with 5+ years designing/deploying voice networks:

  • Facilitated the design and implementation of a billing solution that secured $20M in uncaptured revenues
  • Optimized call routing and customer experience with CTI and CRM desktop integration
  • CCNA Voice and CCNA R&S
  • CCNP Voice Certification in progress
  • Master of Science degree

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